Privacy Policy

Last Updated: August 12, 2026

NestFix.Shop ("NestFix", "we", "us", or "our") operates this website and online store, including its products, services, content, features, and related customer services.

This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with NestFix.Shop.

By using our website or providing personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with NestFix.Shop, we may collect the following types of information:

Information You Provide

This may include:

• Your name;

• Email address;

• Phone number;

• Billing address;

• Shipping or delivery address;

• Order and transaction details;

• Information provided when contacting customer support;

• Information submitted through forms, reviews, or other features of our website; and

• Other information you voluntarily provide to us.

Payment Information

Payments made through our store are processed through payment service providers and payment systems made available through Shopify and/or other applicable payment providers.

We may receive transaction-related information such as payment status, transaction reference, payment method, and other information necessary to process and reconcile your order.

We do not request or ask customers to send us their passwords, card PINs, CVVs, OTPs, or other confidential authentication credentials by email, phone, social media, or chat.

Automatically Collected Information

When you browse our website, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Network information;

• Approximate location information derived from technical data;

• Pages viewed;

• Products viewed;

• Referring pages;

• Date and time of visits; and

• Information about how you interact with our website.

This information may be collected through cookies and similar technologies.

2. How We Collect Information

We may collect information:

• Directly from you when you place an order or communicate with us;

• Automatically when you browse or use our website;

• Through Shopify and other service providers that help us operate our store;

• Through payment, delivery, customer-support, analytics, security, and technology services; and

• From other third parties where permitted by applicable law.

3. How We Use Your Personal Information

We use personal information only for purposes connected with operating and improving NestFix.Shop, including:

Processing and Fulfilling Orders

We use your information to:

• Process and confirm orders;

• Process payments;

• Arrange delivery;

• Provide order updates;

• Handle returns, refunds, replacements, and cancellations;

• Provide customer support; and

• Maintain transaction and order records.

Website Operation and Improvement

We may use information to:

• Operate and maintain our website;

• Understand how customers use our store;

• Improve website performance and functionality;

• Improve products and services;

• Detect technical problems; and

• Provide a better shopping experience.

Security and Fraud Prevention

We may process information to:

• Detect and prevent fraudulent transactions;

• Protect our website and customers;

• Investigate suspicious or unlawful activity;

• Maintain account and transaction security; and

• Protect our legal rights and property.

Communication

We may use your contact information to communicate with you about:

• Your orders;

• Delivery updates;

• Returns or refunds;

• Customer-support requests;

• Important service or policy changes; and

• Other information necessary to provide our services.

Marketing

Where permitted by applicable law and where appropriate consent or another lawful basis is required, we may send promotional communications about NestFix products, offers, or services.

You can unsubscribe from promotional emails by using the unsubscribe option provided in the communication or by contacting us.

You will continue to receive necessary transactional communications, such as order confirmations and important service messages, even if you opt out of promotional communications.

4. Cookies and Similar Technologies

NestFix.Shop and the services used to operate our store may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning;

• Remember shopping-cart or preference information;

• Understand website usage;

• Improve website performance;

• Help maintain security; and

• Support advertising or marketing activities where applicable.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. How We Share Personal Information

We do not sell your personal information as a standalone product.

We may share personal information when necessary to operate NestFix.Shop and provide our services.

This may include sharing information with:

• Shopify and technology providers that help us operate our online store;

• Payment service providers to process and verify transactions;

• Delivery and logistics providers to deliver orders;

• Customer-support providers that help us respond to customers;

• Analytics and website service providers that help us understand and improve our store;

• Marketing and advertising service providers, where applicable and permitted;

• Professional advisers such as accountants, lawyers, auditors, or consultants where necessary;

• Government authorities, regulators, courts, law-enforcement agencies, or other parties where disclosure is required or permitted by law; and

• Other service providers where necessary to provide products or services requested by you.

We require service providers handling personal information on our behalf to use that information only for appropriate business purposes and subject to applicable contractual or legal requirements.

6. Shopify

Our online store is powered by Shopify.

Shopify provides technology and infrastructure that enables us to operate our online store, process transactions, support checkout, and provide other e-commerce functionality.

Information submitted through our store may therefore be processed by Shopify and its relevant service providers in accordance with their applicable privacy practices.

You can learn more about how Shopify processes consumer information through its privacy policy. Shopify Consumer Privacy Policy

7. International Processing

Some service providers used to operate our store may process or store personal information outside India.

Where personal information is transferred or processed outside India, we will take appropriate steps required by applicable law and our contractual arrangements with relevant service providers.

8. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

However, no online service or method of electronic transmission can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their own accounts and should never share passwords, OTPs, PINs, CVVs, or other confidential authentication information with anyone claiming to represent NestFix.Shop.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Complete transactions;

• Provide customer services;

• Maintain business and transaction records;

• Resolve disputes;

• Prevent fraud and misuse;

• Comply with legal, tax, accounting, or regulatory obligations; and

• Establish, exercise, or defend legal claims.

When personal information is no longer required for these purposes, we may delete it or anonymize it, subject to applicable legal or regulatory requirements.

10. Your Privacy Rights

Subject to applicable law and any applicable limitations, you may have rights concerning your personal information, including the right to:

• Request information about personal data we process about you;

• Request correction or updating of inaccurate information;

• Request deletion or erasure of personal information where legally applicable;

• Withdraw consent where processing is based on consent;

• Request information about how your personal information is processed; and

• Raise a privacy-related grievance with us.

To exercise an applicable privacy right, contact us using the details provided in the Contact Us section below.

We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.

Some requests may be limited or refused where retention or processing is required or permitted by applicable law.

11. Children's Privacy

NestFix.Shop is intended for general consumers and is not specifically directed toward children.

We do not knowingly request or intentionally collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so that we can review the matter and take appropriate action.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, social-media platforms, payment services, or other services that are not controlled by NestFix.Shop.

If you follow a third-party link, that third party's privacy policy and terms will apply to information you provide to them.

We are not responsible for the privacy, security, or practices of third-party websites or services that we do not control.

13. Privacy Complaints and Grievances

If you have a question, concern, or complaint regarding our handling of your personal information, please contact us first so that we can review and address your concern.

We aim to handle privacy requests and complaints fairly and within the timelines required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable laws and regulations.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage customers to review this Privacy Policy periodically.

15. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have a privacy-related complaint, please contact us:

NestFix.Shop
Email: nestfix.store@gmail.com

Postal address:
Gat No. 369, Savai Hotel,
Near Purandhar, Zendewadi,
Maharashtra – 412301, India